EAN: 9783319470085

SHARED SERVICES AND OUTSOURCING A CONTEMPORARY ...

This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held
in Val d'Isère  France  in February 2016. The 11 papers presented in this volume were carefully
reviewed and selected from 47 submissions. The book offers a review of the key topics in
outsourcing and offshoring of information technology and business services offering practical
frameworks that serve as a tool kit to students and managers. The range of topics covered is
wide and diverse  but predominately focused on how to achieve success in shared services and
outsourcing. More specifically  the book examines outsourcing decisions and management
practices  giving specific attention to shared services that have become one of the dominant
sourcing models. The topics discussed combine theoretical and practical insights regarding
challenges that industry leaders  policy makers  and professionals face or should be concerned
with. Case studies from various organizations  industries and countries such as UK  Italy  The
Netherlands  Canada  Australia and Denmark complete the book.

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