From policing the rough streets of Kansas City Missouri to becoming the FBI's lead
international kidnapping negotiator to teaching negotiation at leading universities Chris Voss
has tested the techniques in Never Split the Difference across the full spectrum of human
endeavor and proved their effectiveness. Those who have benefited from these techniques include
business clients generating millions in additional profits MBA students getting better jobs
and even parents dealing with their kids. Never Split the Difference provides a gripping
behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a
Brooklyn bank robbery gone horribly wrong revealing the negotiation strategies that helped
Voss and his colleagues succeed where it mattered most: saving lives. Whether buying a car
getting a better raise buying a home renegotiating rent or deliberating with your partner
Voss shows you how to use these skills in the workplace and in every other realm of your life.
