The coauthors of the New York Times-bestselling Difficult Conversations take on the toughest
topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen
years working with corporations nonprofits governments and families to determine what helps
us learn and what gets in our way. In Thanks for the Feedback they explain why receiving
feedback is so crucial yet so challenging offering a simple framework and powerful tools to
help us take on life's blizzard of offhand comments annual evaluations and unsolicited input
with curiosity and grace. They blend the latest insights from neuroscience and psychology with
practical hard-headed advice. Thanks for the Feedback is destined to become a classic in the
fields of leadership organizational behavior and education.
