Resolved is Ban Ki-moon's personal account of his ten years at the helm of the world body at a
time of historic turmoil and promise. Ban performed what has been called the world's most
impossible job? with a natural ability to relate to the poor and struggling people the
organization was created to serve and a genuine belief in its capacity for global
transformation. He explores past flashpoints?including the September 11 terrorist attacks
engaging the Kim dynasty in North Korea the Paris climate accords the Ebola outbreak the
Arab Spring and managing the UN's relationship with the United States?to offer the story of
diplomatic lessons learned. Freed from the diplomatic constraints that come with the job he
offers a frank and bracing look at the people and events that shaped our era as well as a
piercing analysis of what lies ahead.