An empowering guide to setting boundaries and negotiation from multi-million copy bestselling
author William Ury PhD perfect for fans of Never Split the Difference The Power of Now and
The Let Them Theory This book will change your life personal and professional as it has
the lives of these readers: 'Wish I had read this ten years ago!' ¿¿¿¿¿ 'This book is so
powerful! I really wish I had read it in the early days of setting up my business . . . That
said it has changed the way I now do business and how I feel so empowered and connected to
saying NO but a great solid foundation of yes to myself!' ¿¿¿¿¿ 'What a transformative
experience reading this book has been! I have always struggled with conflict and disagreement
but now I see a clear way to stand my ground and maintain relationships. Any one interested in
improving personal relationships will find fascinating ways to achieve those goals in this
book.' ¿¿¿¿¿ 'I was recommended this to help better cope with dealing with stress at work.
Having read this book I feel a much stronger person better equipped to deal with workplace
conflicts and difficult colleagues.' ¿¿¿¿¿ ------- The most powerful word in the language is
one that most people find difficult to say. Yet when we know how to use it correctly it has
the power to profoundly transform our lives. That word is 'No'. In Getting to Yes William
Ury helped millions of people across the world discover how to transform their working and
personal relationships by saying Yes. In this wise and insightful 'prequel' to the
international bestseller Ury asserts that although you may be able to say Yes you cannot get
to the right Yes until you know how to say No. Most of us are reluctant to say No when we fear
the word could spoil relationships with bosses lose the deal with clients or upset family
members. This indispensable book will help readers know whether and how to say No and provides
a simple proven five-step solution and tried and tested techniques to tackle this everyday
dilemma.
