The authors of the classic Difficult Conversations teach you how to take criticism productively
in Thanks for the Feedback. We get feedback every day of our lives from friends and family
colleagues customers and bosses teachers doctors and strangers. We're assessed coached
and criticized about our performance personalities and appearance. We know that feedback is
essential for professional development and healthy relationships - but we dread it and even
dismiss it. That's because while want to learn and grow we also want to be accepted just as we
are. Thanks for the Feedback is the first book to address this tension head on. In it the
world-renowned team behind the Harvard Negotiation Project offer a simple framework and
powerful tools showing us how to take on life's blizzard of comments and advice with curiosity
and grace. 'I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one
reason I liked it so much. With keen insight and lots of practical takeaways it reveals why
getting feedback is so hard - and then how we can do better' Daniel H. Pink author of To Sell
Is Human and Drive ' Thanks for the Feedback is a road map to more self-awareness greater
learning and richer relationships. A tour de force' Adam Grant Wharton professor and author
of Give and Take Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and
cofounders of Triad Consulting. Their clients include the White House Citigroup Honda
Johnson & Johnson Time Warner Unilever and many others. They are co-authors of the
international bestseller Difficult Conversations . Stone lives in Cambridge MA. Heen lives
with her husband and three children in a farmhouse north of Cambridge MA.