A Wall Street Journal Bestseller! Now fully revised and updated in this paperback edition
Congratulations you're a manager! After you pop the champagne accept the shiny new title
and step into this thrilling next chapter of your career the truth descends like a fog: You
don't really know what you're doing That's exactly how Julie Zhuo felt when she became a
rookie manager at the age of twenty-five. She stared at a long list of challenges-from hiring
to firing from meeting to messaging from planning to pitching-and faced a thousand questions
and uncertainties. How was she supposed to spin teamwork into value? How could she be a good
steward of her reports' careers? What was the secret to leading with confidence in new and
unexpected situations? Having now managed teams spanning tens of people to hundreds Zhuo is
ready to share the answers to all those questions and more. The most important lesson of all?
Great managers are made not born. And if you're reading this book you're already on your way
to becoming a great manager. In this revised and updated edition of The Making of a Manager
new managers will discover the transformative insights and practical examples that made the
original an instant classic along with essential new guidance for today's challenges-including
how to build trust and maintain morale during downturns and layoffs and how to foster culture
and connection while managing remote teams. Whether you're new to the job a veteran leader
or looking to be promoted this is the handbook you need to be the manager you've always
wanted.
