How to build lasting connections through meaningful communication Developing successful
relationships is critical to our success in both our personal and professional lives. The Power
of Understanding People shows you how to establish and develop extremely effective
relationships by providing you with techniques to better identify and understand the intrinsic
needs of others. As a result you will achieve better team dynamics increased sales and client
satisfaction higher levels of employee engagement and performance and even more satisfying
marriages and friendships. This book provides the tools to understand others' unique
communication style as well as your own. Get detailed advice on how to adjust to diverse
communication styles develop a unifying language for the organization and better match
motivational techniques to team members. Through storytelling and experiential exercises
author Dave Mitchell helps you gain insight into your own unique interaction style and teaches
you how to communicate motivate sell and service more successfully no matter the personality
types involved. * Offers insight into the behavior cues and questions to ask to better
understand someone's interactive preferences * Explains how to enhance your sales efforts by
better targeting your brand message to the client's style so that your products services
resonate with them more * Examines strategies for creating a high performing work environment
and achieve greater customer service excellence * Contains conflict resolution strategies
including how to effectively work out differences within a team between work units with
customers and even in your personal life Armed with the ability to interpret the behavior of
the people around you you will achieve greater levels of success at work and at home while
also learning how to better handle the difficult situations involving people in your life.
