Key Concepts in Operations Management is one of a range of comprehensive glossaries with
entries arranged alphabetically for easy reference. All major concepts terms theories and
theorists are incorporated and cross-referenced. Additional reading and Internet research
opportunities are identified. More complex terminology is made clearer with numerous diagrams
and illustrations. With almost 600 key terms defined the book represents a comprehensive
must-have reference for anyone studying a business-related course or those simply wishing to
understand what operations management is all about. It will be especially useful as a revision
aid.