Challenging popular notions of what it takes for IT organizations to succeed IT governance
evangelist at CA Technologies Steve Romero presents many of the theories and ideas around IT
governance the key components of successful process management and behavioral management as
key factors in IT's success. The topic of IT governance has never been more popular than it is
today. Almost every organization recognizes the need to establish sound IT governance and
almost every enterprise is still very immature when it comes to the discipline. This book
challenges and calls into question the traditional approaches and strategies for running IT
organizations. The concepts presented in the book are timeless but reflect the recent changes
in the organization's view of the role of the IT department. IT can become a major asset to an
organization often even becoming the product in today's Internet-based sales environment.
Eliminating Us and Them discusses these changes and presents three areas that contribute most
to the change from an alienated and oft-despised department to a key tool for organizational
success: An in-depth understanding of IT governance which has never been more popular than it
is today. An in-depth understanding of process and process management a discipline that more
and more enterprises are investing in and establishing formal organizational constructs to
enable and support. A case-study view of how an enterprise can establish promote and instill
the values that foster positive behaviors in every person in the organization with the intent
of influencing their ability to realize enterprise goals. Romero's insights are based on more
than 30 years working in IT and over four years as an IT governance evangelist traveling
around the world speaking at hundreds of events and visiting more than 100 companies
espousing the approach inthis book.
