Information technologists are increasingly being made part of global teams and are confronting
the challenges of communicating across a variety of linguistic and cultural boundaries. This
book helps you know what to say what not to say and even where to sit in meetings and in
social situations. The Tech Professional's Guide to Communicating in a Global Workplace shows
you how to effectively communicate across a variety of different cultures within and across
organizations. You will become aware of cultural differences from one country or region to
another between various groups at the local level and across groups such as developers to
DBAs IT staff to business people women to men people approaching retirement to people coming
into the organization fresh out of college and more. The author provides her personal
experiences and shares anecdotes as well as lessons learned key takeaways and references for
further reading. Whether it is face to face over the phone via email or instant messenger or
in a presentation meeting or report the ability to communicate effectively is critical. What
You'll Learn Concisely communicate with the right audience in the right way Write emails that
are understood and get the results you want Improve personal reputation as an effective
communicator Communicate across cultural boundaries without offending Present the desired
impression in business situations Grow professionally by adjusting your communication style Who
This Book Is For Programmers and system administrators including database administrators
