See how custom chatbots and Azure Bot Service can resolve common business problems. This book
takes you through the many possibilities of bot development from a business point of view
using Microsoft bot technology and demonstrates how to connect deploy and manage
them.Starting with an introduction to chatbots and their features you will go through the
design and implementation of Azure chatbots. This will set the foundation for the rest of the
book before you learn how to create and manage messages in chatbots. Yoüll then see how to
deploy your chatbot in different business scenarios and how to integrate Azure chatbots with
different applications such as Facebook and Twitter. To really allow you to demonstrate
business value Introducing Azure Bot Service covers tips on enhancing customer satisfaction
and developing insights by analyzing customer behavior. This knowledge will help you understand
how artificial intelligence techniques such as chatbots help your organization undergo digital
transformation.After reading this book you will be ready to build chatbots using Microsoft
Azure deploy them in different business scenarios and measure the benefits of chatbots. What
You Will Learn Build time-saving chatbots using Azure Bot Service Engage in proactive customer
interaction Integrate chatbots as a key aspect of your business strategy Improve customer
satisfaction Ease into digital transformation using Azure chatbots Who This Book Is
ForDevelopers who are interested in building chatbots.
