Use this book as an on-ramp to the development of enterprise-grade chatbots and digital
assistants. It is based on real-life experience and explains everything you need to know to
start building your own digital assistant (DA) using Oracle technologies. You will become
familiar with the concepts involved in DA development from both a user experience and technical
point of view. You will learn to create DAs using Oracle technologies including the Oracle
Digital Assistant Cloud. In the first part of the book you will learn the basic principles of
the digital assistant (AKA Chatbot) technology. You will be guided through the steps involved
in designing a DA including how to make sure that the user receives a satisfying experience
when using the assistant. In the second part of the book you will learn how to implement the
digital assistant that was designed in the first part. You will begin with a basic
implementation later enhancing that implementation with agents multi-language support and
webviews. The final part of the book adds a deep dive into custom component development with an
example around sentiment analysis and speech. What You Will Learn Design digital assistants to
meet business requirements Implement a great user experience for your digital assistants
Translate digital assistant design into real implementations Build multi-language support into
your assistants Enhance digital assistants with webviews Create custom components to extend
feature sets Who This Book Is For Designers and developers who want to implement digital
assistants using Oracle technologies and the cloud platform. This book is ideal for readers new
to creating digital assistants and covers aspects of design including user experience design
before moving into the technical implementation. Readers experienced in creating digital
assistants on other platforms will find the book useful for making the transition to Oracle
technologies and the Oracle Digital Assistant Cloud.
