Break down the art and science of Salesforce consulting. This book will help you refine your
consulting skills on the Salesforce platform. Author Heather Negley a seasoned consultant who
has completed over 30 Salesforce delivery projects in the past nine years equips Salesforce
professionals with detailed explanations on the stages of a project and the skills you need for
each stage. You will learn the type of roles on a project so that you can plan your career
path. If you need help managing clients this book teaches you how to effectively work with and
advise people. You will go through the following main sections to round out your skills and
service offerings: The best learning and community resources including mentoring programs Tips
on how to get job experience The evolution of software development Project roles The parts of a
project Consulting skills The consulting skills section of the book breaks down each skill and
explains the parts of the project to which you should apply your skills and real-world
examples. Topics include client management communication emotional intelligence critical
thinking and avoiding cognitive biases. What You Will Learn Identify patterns in your projects
through archetype identification Watch out for specific risks common to project types Choose
the best consulting tool from your toolbox depending on the problem that you encounter Who
This Book Is ForPeople who work as Salesforce administrators for their industry and want to
make a move into consulting. It is an excellent choice for someone who is interested in project
work and likes to work with people to help them make decisions.
