Named one of 22 new books...that you should consider reading before the year is out by Fortune
This practical and empathetic guide to taking the high road is worth a look for workers lost in
conflict. - Publisher's Weekly A research-based practical guide for how to handle difficult
people at work. Work relationships can be hard. The stress of dealing with difficult people
dampens our creativity and productivity degrades our ability to think clearly and make sound
decisions and causes us to disengage. We might lie awake at night worrying withdraw from work
or react in ways we later regret-rolling our eyes in a meeting snapping at colleagues or
staying silent when we should speak up. Too often we grin and bear it as if we have no choice.
Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only
endure so much thoughtless irrational or malicious behavior-there's your sanity to consider
and your career. In Getting Along workplace expert and Harvard Business Review podcast host
Amy Gallo identifies eight familiar types of difficult coworkers-the insecure boss the
passive-aggressive peer the know-it-all the biased coworker and others-and provides
strategies tailored to dealing constructively with each one. She also shares principles that
will help you turn things around no matter who you're at odds with. Taking the high road isn't
easy but Gallo offers a crucial perspective on how work relationships really matter as well
as the compassion encouragement and tools you need to prevail-on your terms. She answers
questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem
colleague's behavior? How can I fix things if they won't cooperate? I've tried everything-what
now? Full of relatable sometimes cringe-worthy examples the latest behavioral science
research and practical advice you can use right now Getting Along is an indispensable guide
to navigating your toughest relationships at work-and building interpersonal resilience in the
process.
