Defuse any heated conflict by learning which of the five conflict styles you are and how to
resolve even the most sensitive dispute with this must-read guide. The average American
worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict
that adversely impacts both performance and health. Managers spend twenty-six percent of their
time addressing and resolving conflicts on their team—the equivalent of chewing up one full
workday each week. But what if it didn’t need to be like this? What if there was a way to spend
less time in stressfully interpersonal interactions and more time on the things that really
matter? Through three decades of building and facilitating team chemistry for Fortune 500
companies professional sports franchises schools government agencies nonprofit
organizations and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of
conflict resolution. With this on-the-ground experience combined with industry-leading science
and research Guinn and Eliot discovered people respond to conflict in one of five ways: avoid
compete analyze collaborate or accommodate. Because our responses are ingrained byproducts
of the subcortex in action they are predictable. If you can predict how someone will behave in
a given circumstance you can formulate a game plan. The secret is knowing which of the five
patterns someone is wired to use when smacked by a stressor. How to Get Along with Anyone is a
pragmatic hands-on book to help you determine conflict types so you can navigate the arguments
that emerge in day-to-day life. You’ll learn the formula for identifying your coworkers’ and
loved ones’ conflict styles and how to use this information to foster better communication and
more effective collaboration. Filled with fun engaging examples and actionable techniques
How to Get Along with Anyone teaches you how to predict and prevent escalated conflict arming
you with practical tools for flipping the script on sticking points to nurture stronger and
more meaningful relationships.
