Artificial intelligence is creating huge opportunities for workplace learning and employee
development. However it can be difficult for L&D professionals to assess what difference AI
can make in their organization and where it is best implemented. Artificial Intelligence for
Learning is the practical guide L&D practitioners need to understand what AI is and how to use
it to improve all aspects of learning in the workplace. It includes specific guidance on how AI
can provide content curation and personalization to improve learner engagement how it can be
implemented to improve the efficiency of evaluation assessment and reporting and how chatbots
can provide learner support to a global workforce. Artificial Intelligence for Learning debunks
the myths and cuts through the hype around AI allowing L&D practitioners to feel confident in
their ability to critically assess where artificial intelligence can make a measurable
difference and where it is worth investing in. There is also critical discussion of how AI is
an aid to learning and development not a replacement as well as how it can be used to boost
the effectiveness of workplace learning reduce drop off rates in online learning and improve
ROI. With real-world examples from companies who have effectively implemented AI and seen the
benefits as well as case studies from organizations including Netflix British Airways and the
NHS this book is essential reading for all L&D practitioners needing to understand AI and what
it means in practice.
