More and more the shape of the IT organization is critical to business systems delivery yet
all too often this definition is approached in a haphazard fashion - often based on old theory
and out-dated experiences rather than being moulded to the realities of the world in which we
work. Shaping the IT Organization considers how one should go about the moulding of an IT
function in order to ensure effective output from the resources within that organization. It
focuses on understanding precisely the elements and challenges within such a definition. Key
topics covered: What is an organization?: Issues and key considerations for IT from an
organizational perspective including the idea of the 'organization lifecycle' and the very
real impact this can have within the IT environment. Why change?: The impact of generic
business approaches demanded by current business models and pressures. Solutions vs Products:
The IT organizational impact of moving from a product-based to a solutions-based business
model. Outsourcing: The increasing trend to place critical elements of IT's delivery capability
outside the core business means that IT functions are often poorly aligned to both manage these
relationships and rise to the challenges that outsourcing offers. Resource Management:
Fundamental questions about people and the need to adapt resource management approaches to take
a radical approach to how we both manage and empower the people within those models in order to
deliver what is required.
