This book addresses major issues facing postal and delivery services throughout the world.
Worldwide there is currently a considerable amount of interest in postal and delivery
economics. The industry is reacting to a state of near crisis and is implementing different
drastic changes. The European Commission and member States are still wrestling with the problem
of how to implement entry liberalization into postal markets how to address digital
competition and how to maintain the universal service obligation (USO). The Postal
Accountability and Enhancement Act of 2006 in the U.S. has perhaps created and exacerbated the
problems faced by USPS. Digitalisation technological development and online platforms are
strongly affecting both the way postal and delivery operators are managing their services as
well as their role on the market. Strong emphasis was attributed to the assets of Postal
Operators (POs) and their added value in the digital age as well as on new business strategies.
This volume presents original essays by prominent researchers in the field selected and edited
from papers presented at this year's 26th Conference on Postal and Delivery Economics held in
Split Croatia from May 30- June 2 2018.Topics addressed by this volume include quality of
service last mile solutions and competition in the liberalized market. This book will be a
useful tool not only for graduate students and professors but also for postal administrations
consulting firms and federal government departments.
