This book offers deep insights into the functioning of humanitarian organizations (HOs) from a
managerial perspective. Presenting an in-depth case study on the International Committee of the
Red Cross (ICRC) it demonstrates how HOs can professionalize the management of their
operations by adapting the institutional logic of private corporations and applying their tools
and frameworks in the context of a non-profit-organization. The authors discuss the advantages
of effective stakeholder and change management for HOs as well as the tensions caused by
conflicting institutional logics and ethical conflicts that arise as a result of a violation of
the principles of an HO. The book appeals to anyone interested in managing non-governmental
organizations more effectively.
