This book provides an extensive up-to-date overview of the ways in which information and
communication technologies (ICTs) can be used to develop tourism and hospitality. The coverage
encompasses a wide variety of topics within the field including virtual reality sharing
economy and peer-to-peer accommodation social media use hotel technology big data robotics
and recommendation systems to name but a few. The content is based on the 2019 ENTER eTourism
conference organized in Nicosia Cyprus by the International Federation for Information
Technologies and Travel & Tourism (IFITT) - the leading independent global community for the
discussion exchange and development of knowledge on the use and impact of new ICTs in the
travel and tourism industry. The book offers a global perspective and rich source of
information on important innovations and novel ideas. Though it will prove especially valuable
for academics working in the eTourism field it will also be of considerable interest to
practitioners and students.
