For the past 100 years we've progressively dehumanized our places of work. We've learned to
systemize homogenize and mechanize - all in the quest for greater efficiency and cost-saving.
We've forgotten that the human being is the centre of work. This book highlights the ten
essential performance and development conversations leaders must have to restore human spirit
at work. First it explains the importance of cultivating an authentic workplace by resisting
the dumbing down of work and respecting employee dignity. Second it presents five
developmental conversations from coaching to relationship-building. Third it outlines five
performance conversations from climate review to innovation. An organization - any
organization - is a group of people working together towards a common goal but we tend to lose
sight of this simple idea. Too often human resources are lumped in with technological
resources administrative resources and financial resources. Managers become obsessed with
processes procedures and systems. Tim Baker provides leaders with a roadmap to bring the human
being back to work.
