Combining theory methodology and tools this open access book illustrates how to guide
innovation in today's digitized business environment. Highlighting the importance of human
knowledge and experience in implementing business processes the authors take a conceptual
perspective to explore the challenges and issues currently facing organizations. Subsequent
chapters put these concepts into practice discussing instruments that can be used to support
the articulation and alignment of knowledge within work processes. A timely and comprehensive
set of tools and case studies this book is essential reading for those researching innovation
and digitization organization and business strategy.
