EAN: 9783030171407

DYNAMIC BUSINESS PROCESS MANAGEMENT IN THE KNOW...

This book describes modern dynamic business process management (dynamic BPM)  which is
considerably different from traditional BPM from 20  10  or even 5 years ago. It demonstrates
why traditional BPM is not sufficient in the knowledge economy (KE)  while also highlighting
the opportunities provided by dynamic BPM - the form of management that practitioners and
academics deal with on a daily basis. This involves mastering and implementing e.g. case
management  process mining  and RPA  and integrating them with knowledge management. But more
importantly  dynamic BPM makes full use of the dynamism of knowledge workers: the people who
actually create innovative products and services tailored to the specific needs of clients. The
book was primarily written for those managers who see advantageous opportunities amidst the
ongoing changes. Accordingly  it focuses more on innovations emerging from practice than on
theoretical  academic reflection. In addition to helping organizations operating in the KE to
prepare for and implement process management  the book is intended as a source of inspiration
for process management researchers and iBPMS system vendors.

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