This open access book is the proceedings of the International Federation for IT and Travel &
Tourism (IFITT)'s 28th Annual International eTourism Conference which assembles the latest
research presented at the ENTER21@yourplace virtual conference January 19-22 2021. This book
advances the current knowledge base of information and communication technologies and tourism
in the areas of social media and sharing economy technology including AI-driven technologies
research related to destination management and innovations COVID-19 repercussions and others.
Readers will find a wealth of state-of-the-art insights ideas and case studies on how
information and communication technologies can be applied in travel and tourism as we encounter
new opportunities and challenges in an unpredictable world.
