This Brief provides a cutting-edge evaluation of the application of digital technologies to
tackle the informal economy. Employing institutional theory to explain the informal economy
this book reveals that the informal economy arises when formal institutional failings trigger a
gap between the formal rules of the game and social norms. Chapters outline how use of digital
technologies by public authorities such as tax social security and labor authorities can
alter social norms so that they accord with the formal rules of the game and generate a
formalization of the informal economy. Setting out the e-government tools that can improve the
relationship between businesses employers workers and citizens and government this book
will be essential reading for academics and advanced students studying development economics
labor economics public economics behavioral economics economic sociology and institutional
economics as well as for government policymakers working in related fields.
