Frontmatter -- Contents -- Introduction -- The dynamics of interactional and institutional
orders in work-related settings -- Section 1: Medical practices and health care delivery --
Introduction: Discursive hybridity in medical work -- Medical discourse evidentiality and the
construction of professional responsibility -- Appropriation of voice and presentation of self
as a fellow physician: Aspects of a discourse of apprenticeship in medicine -- Local identities
and institutional practices: Constructing the record of professional collaboration -- The
interaction of cognitive and cultural models in health care delivery -- Section 2: Mediation
management and social care -- Introduction: Negotiating and legitimating roles and identities
-- Reconfirming normality: The constitution of reassurance in talks between midwives and
expectant mothers -- Professional neutralism in family mediation -- The legitimation of the
client and the profession: Identities and roles in social work discourse -- Industrial
instability and the discourse of enterprise bargaining -- Constructing professional identity:
Doing power in policy units -- Section 3: Methodological debates -- Introduction: Revisiting
different analytic frameworks -- Warriors or collaborators: Reworking methodological
controversies in the study of institutional interaction -- Text and con-text: Talk bias in
studies of health care work -- On interactional sociolinguistic method -- Hybridity in
gatekeeping discourse: Issues of practical relevance for the researcher -- Backmatter
