This case studies book is a unique practical cutting-edge and indispensable go-to resource
for front-line practitioners and educators in medicine. Each case study (chapter) is framed by
a set of introductory learning objectives an evaluation section thought-provoking discussion
questions and references to further readings. Furthermore the book is conveniently organized
along the continuum of medical care delivery providing quick access to ad-hoc solutions in
safety- and quality-compromised situations illustrating how skillful communication can be the
key to a more effective prevention intervention and response to close calls and adverse
events. The case studies book is unique and innovative in its interdisciplinary integration of
the contemporary literature in communication science with current hot buttons of patient
safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets
of human communication science for practitioners of medicine providing a conceptual
evidence-based foundation for formulating communication-based practice guidelines to advance
patient safety and quality of care. The case studies put communication theory into practice to
facilitate experiential learning granting insights into the breadth and diverse aspects of
safe and high quality healthcare delivery. Thought-provoking discussion questions and
references for further reading make this book a valuable reference for medical practitioners
across the world.
