New Horizons in Patient Safety Understanding Communication - Annegret Hannawa Albert Wu Robert Juhasz Gebunden

This case studies book is a unique practical cutting-edge and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives an evaluation section thought-provoking discussion questions and references to further readings. Furthermore the book is conveniently organized along the continuum of medical care delivery providing quick access to ad-hoc solutions in safety- and quality-compromised situations illustrating how skillful communication can be the key to a more effective prevention intervention and response to close calls and adverse events. The case studies book is unique and innovative in its interdisciplinary integration of the contemporary literature in communication science with current hot buttons of patient safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets of human communication science for practitioners of medicine providing a conceptual evidence-based foundation for formulating communication-based practice guidelines to advance patient safety and quality of care. The case studies put communication theory into practice to facilitate experiential learning granting insights into the breadth and diverse aspects of safe and high quality healthcare delivery. Thought-provoking discussion questions and references for further reading make this book a valuable reference for medical practitioners across the world.