9783319008967 - SpringerBriefs in Electrical and Computer Engineering Non-Linguistic Analysis of Call Center Conversations - Sunil Kumar Kopparapu Kartoniert (TB)

EAN: 9783319008967

Produktdaten aktualisiert am: 22.11.2024
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The book focuses on the part of the audio conversation not related to language such as speaking
rate (in terms of number of syllables per unit time) and emotion centric features. This text
examines using non-linguistics features to infer information from phone calls to call centers.
The author analyzes how the conversation happens and not what the conversation is about by
audio signal processing and analysis.

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