This book celebrates the past present and future of knowledge management. It brings a timely
review of two decades of the accumulated history of knowledge management. By tracking its
origin and conceptual development this review contributes to the improved understanding of the
field and helps to assess the unresolved questions and open issues. For practitioners the book
provides a clear evidence of value of knowledge management. Lessons learnt from implementations
in business government and civil sectors help to appreciate the field and gain useful
reference points. The book also provides guidance for future research by drawing together
authoritative views from people currently facing and engaging with the challenge of knowledge
management who signal a bright future for the field.
