EAN: 9783319144207

SPRINGERBRIEFS IN DIGITAL SPACES COLLABORATIO...

This book collects and reports on the results of a study conducted on the Chinese Software and
Services Outsourcing (SSO) industry  focusing on one of its main players as a key case study.
Two sets of research findings are presented: first  the knowledge management and communication
processes inherent within a highly collaborative software development project between the case
study company and one of its long-term UK clients are explored and distilled into specific
practices  second  at the organizational level  the strategies used by the company to build and
exploit capabilities and to dynamically configure resources to promote specific value positions
along its outsourced services value networks are identified and discussed. The significance of
these findings for similar China-based global high-tech firms and the value of this
organizational form in moving closer to the goals of the 2020 enterprise vision are both
discussed  along with the implications of the findings for EU UK businesses operating in
similar digital domains.

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