This book constitutes the refereed proceedings of the 15th IFIP WG 8.5 International Conference
on Electronic Government EGOV 2016 held in Guimaraes Portugal in September 2016 in
conjunction with the 8th International Conference on eParticipation ePart 2016. The 24 revised
full papers presented were carefully reviewed and selected from 87 submissions. The papers are
clustered under the following topical sections: foundations benchmarking and evaluation
information integration and governance services evaluation and public values EGOV success
and failure governance social media engagement processes policy-making trust
transparency and accountability open government and big open data smart government governance
cities.
