Compiling the best practices of business excellence frameworks around the world this new book
addresses the need for innovative research on sustainable business performance. Using detailed
empirical studies the authors outline the motives and benefits of the implementation of such
frameworks in different geographical regions. Comprehensive case studies showcase how the
variety of excellence frameworks are manifested in their work cultures values and beliefs.
Academics studying quality management HRM and international business will find this book an
essential read as it establishes the relevance of human capital in achieving and sustaining
global business excellence.