This book presents a collection of research papers exploring the human side of digital
innovation management with a specific focus on what people say and share on social media how
they respond to the introduction of specific IT tools and how digital innovations are
impacting sustainability and inclusion. Given the plurality of views that it offers the book
is particularly relevant for digital technology users companies scientists and governments.
The overall spread of digital and technological advances is enhanced or hampered by people's
skills behaviors and attitudes. The challenge of balancing the digital dimension with humans
situated in specific contexts relations and networks has sparked a growing interest in how
people use and respond to digital innovations. The content of the book is based on a selection
of the best papers - original double-blind peer-reviewed contributions - presented at the
annual conference of the Italian chapter of the AIS which was held in Milan Italy in October
2017.
