This new edition focuses on bias in health care and provides a variety of case examples related
to the timely topics of unconscious bias and microaggressions encountered by patients students
attending and resident physicians nurses staff and advanced practice providers in various
healthcare settings. The proliferation of literature on unconscious bias and microaggressions
has raised public awareness around these concerns. This case compendium discusses strategies
and addresses professional responses to bias in health care and extends beyond the individual
patient and healthcare provider into the communities where biased assumptions and attitudes
exist. Recognizing that ethnic minorities the elderly the poor and persons with Medicaid
coverage utilize the emergency department at higher rates than the general population this
compendium also builds upon the case studies from the first edition to cover a broader array of
underserved minority groups. Diversity and Inclusion in Quality Patient Care: Your Story Our
Story - A Case-Based Compendium 2nd Edition is an essential resource for attending and
resident physicians nurses staff advanced practice providers and students in emergency
medicine primary care and public health.
