This book offers a clear yet comprehensive guide to how to structure a design project
focusing in particular on the key questions designers architects policy makers and health
professionals should consider when working towards inclusion through design. The book is based
on a series of lessons held by the author and his colleague Avril Accolla whose aim was to
train technicians at all levels to be capable of catering for the needs of the elderly. It
clearly draws the outline of their Ask the Right Question approach whose purpose is to help
convey the notions in question appropriately to people with such widely different backgrounds
curricula interests and cultures. Using a minimalist approach based mainly on the discussion
of eye-catching real-life examples placed in logical order and a crystal clear engaging style
this book is a must-have for designers technicians customers and health practitioners as
well as social scientists and policy makers who deal with inclusive design at different levels
and anyone interested in topics related to technological evolution and social integration.
