Corporate Performance Management (CPM) is a basic approach which examines the relationship
between corporate performance and process optimization. How to successfully introduce CPM in
practice is demonstrated through project reports from E.ON British Telecom Credit Suisse and
Vodafone among others. The methods and tools presented here guarantee a continuous and
automated monitoring of the corporate performance and enable Business Process Excellence to be
permanently established in the company by company-internal and company-external benchmarking.
The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS
Scheer.
