The increasing costs of creating and maintaining infrastructures for delivering services to
consumers have led to the emergence of cloud based third party service providers renting
networks computation power storage and even entire software application suites. On the other
hand service customers demand competitive pricing service level agreements and increased
flexibility and scalability. Service consumers also expect process and data security 24 7
service availability and compliance with privacy regulations. This book focuses on such
challenges associated with the design implementation deployment and management of data and
software as a service. The 12 papers presented in this volume were contributed by leaders in
academia and industry and were reviewed and supervised by an expert editorial board. They
describe cutting-edge approaches in areas like service design service security service
optimization and service migration.
