This book constitutes the refereed proceedings of the 5th International Conference on
Information Systems Technology and Management ICISTM 2011 held in Gurgaon India in March
2011. The 35 revised full papers presented together with 4 short papers were carefully reviewed
and selected from 106 submissions. The papers are organized in topical sections on information
management information systems information technology healthcare information management and
technology business intelligence applications as well as management science and education.
