This book constitutes a collection of selected contributions from the 11th International
Conference on Perspectives in Business Informatics Research BIR 2012 held in Nizhny Novgorod
Russia in September 2012. The 15 papers presented in this volume were carefully reviewed and
selected from 36 submissions. They have been organized in topical sections on: knowledge
management and the Semantic Web business and information systems development business people
and systems interoperability and business intelligence.
