This book constitutes the proceedings of the 6th International IFIP Working Conference on
Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) held in Ghent
Belgium during September 19-21 2012. The theme of the conference was enterprise information
systems of the future -- evolving toward more performance through transparency and agility
mirroring the trend toward more open and more flexible systems. In all 53 contributions were
submitted and after a rigorous review process 10 full papers and 15 short papers were selected
for publication in this book. These 25 papers present a well-balanced mix between the
traditional social sciences and the novel design science paradigms in enterprise information
systems research and they also include practitioner-oriented and practice-driven
contributions. The topics covered fall into three categories: information management in
businesses (e.g. enterprise modeling or business process management) information systems from
a management perspective (e.g. service innovation business intelligence or decision support
systems) and ERP offerings and implementations (e.g. software as a service or ERP case
studies).
