This book constitutes the refereed proceedings of the 14th International Conference on
Electronic Commerce and Web Technologies (EC-Web) held in Prague Czech Republic in August
2013. In 2013 EC-Web focused on recommender systems semantic e-business business services
and process management and agent-based e-commerce. The 13 full and 6 short papers accepted for
EC-Web selected from 43 submissions were carefully reviewed based on their originality
quality relevance and presentation.
