Florian Brauner addresses the risk reduction effects of security measures (SecMe) as well as
economic and social effects using terrorist threats in public transportation as use case. SecMe
increase the level of security but cause interferences and restrictions for customers (e.g.
privacy). This study identifies the interferences and analyzes the acceptance with an empirical
survey of customers. A composite indicator for the acceptance of different SecMe is developed
and integrated into a risk management framework for multi-criteria decision analysis achieving
the right balance of risk reduction costs and social acceptance.
