The interaction between clients and consultants during consulting projects is essential for
their success and therefore for the long-term survival of consulting companies. The aim of this
book is to further advance our understanding of the nature of client-consultant relationships.
Building upon a critical discussion of the contributions and shortcoming of existing research
Natalia Nikolova proposes an innovative conceptual model which provides a critical yet
constructive platform for the development of a more differentiated view of professional work.
The framework concentrates on the cultural and political relations between clients and
consultants during service production. It represents a prolific platform for further research
and provides practitioners with an increased awareness of hitherto under-explored issues of
client-consultant relationships. This book is aimed at scholars of professional business
service firms and those interested in multidisciplinary studies of human relations in general.
It will also appeal to students interested in these areas and to clients and consultants
involved in consulting projects.
