This book investigates the functioning of contemporary matrix organizations based on a case
study of a German leading commercial vehicle manufacturer. It creates a framework for research
of matrix organizations and demonstrates empirically how a contemporary MNC can promote lateral
coordination through the use of a matrix organization. The significant issues of
decision-making and conflict in matrix structures as well as the role of organizational
cultures is analysed. The importance of boundary spanning as well as the boundary spanning
skills needed and developed by a matrix organization have been identified. This work brings
significant empirical understanding of matrix organizations thanks to a rich research field
combined with a novel framework for analysis of matrix organizations.
