This study intends to investigate the status of TANROADS Information Systems and the services
offered in Dar-es-salaam and Mwanza. A descriptive design is used as a tool for gathering
relevant information to meet the study objectives. Hence the study critically examines the
range of services and the gap experienced in service provision. The study deployed a random
sampling procedure to arrive at its findings i.e. achieving a representative sample from the
targeted population from which the data were collected and analysing it by applying descriptive
statistics. The findings are presented as figures and in percentages highlighting the relevance
of data to TANROADS information systems. The research has revealed critical factors which would
affect the implementation and utilization of TANROADS information systems. Recommendations
related to enhance the current status of TANROADS Information systems are presented: (i)
adoption of ERP software in order to co-ordinate the available functional systems (ii)
developing ICT infrastructures and (iii) training the TANROADS employees and the TANROADS
Information System users.
