International business correspondence is not simply writing or information exchange. It is
something that you want others to know about you - to know about your business and the way you
deal with business transactions. It is by the way you create your letter that your reader can
identify whether you are friendly rude or you just simply want to do business. Your letter
shows your attitude. This is one reason why it is important to consider your way of writing
write professionally and with courtesy. Success of business transactions is not only dependent
on your ability to talk and communicate verbally but also the way you communicate in letters.
How important is learning the proper way of writing business letters? This book will help you
to improve your written communication by guiding you through the steps and guidelines of making
an effective letter. Aside from that you will learn to see that planning is important.
Gathering information and doing some research will help you. As you go through answer
complaints it will save you to make adjustments it is important and friendly to reply to
inquiries it is good to be precise in your quotations it is proper to acknowledge placed
orders or acknowledge payment it is worth to check all outgoing orders for shipment and
delivery it is important to have an insurance policy it is tedious to deal internationally
without bank transactions and it is by connection that you can increase your sales. You need
to connect to your customers and readers in order to build a good working relationship. If you
are able to establish a good relationship they will value you as their business partners.
Skills in creating business letters are important for the success of your business. Business
letter writing skills will also boost your confidence as a businessman and will help boosting
your business as well. This book aims to help students to develop their skills and confidence
in writing international busi-ness letters. It can also serve as a reference for students at
college and university levels.
