EAN: 9780062987952

ARRIVING TODAY - CHRISTOPHER MIMS GEBUNDEN

Shortlisted for the 2021 Porchlight Business Book Awards  Current Events & Public Affairs The
Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly
simple phrase shoppers take for granted??Arriving Today??in this eye-opening investigation into
the new rules of online commerce  transportation  and supply chain management. We are at a
tipping point in retail history. While consumers are profiting from the convenience of instant
gratification  rapidly advancing technologies are transforming the way goods are transported
and displacing workers in ways never before seen. In Arriving Today  Christopher Mims goes deep
far  and wide to uncover how a single product  from creation to delivery  weaves its way from a
factory on the other side of the world to our doorstep. He analyzes the evolving technologies
and management strategies necessary to keep the product moving to fulfill consumers' demand for
?arriving today? gratification. Mims reveals a world where the only thing moving faster than
goods in an Amazon warehouse is the rate at which an entire industry is being gutted and
rebuilt by innovation and mass shifts in human labor practices. He goes behind the scenes to
uncover the paradoxes in this shift?into the world's busiest port  the cabin of an 18-wheeler 
and Amazon's automated warehouses?to explore how the promise of ?arriving today? is fulfilled
through a balletic dance between humans and machines. The scope of such large-scale innovation
and expended energy is equal parts inspiring  enlightening  and horrifying. As he offers a
glimpse of our future  Mims asks us to consider the system's vulnerability and its resilience 
and who shoulders the burden  as we hurtle toward a fully automated system?and what it will
mean when we are there.

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