EAN: 9780241594858

THE FRICTION PROJECT - ROBERT I SUTTON HUGGY RA...

The definitive guide to eliminating the forces that make it harder  more complicated  or
downright impossible to get things done in organizations. Find out why Adam Grant says If every
leader took the ideas in this book seriously  the world would be a less miserable  more
productive place.Every organization is plagued by destructive friction. Yet some forms of
friction are incredibly useful  and leaders who attempt to improve workplace efficiency often
make things even worse. Drawing from seven years of hands-on research  The Friction Project by
bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become friction
fixers.Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act
like trustees of others' time. They provide friction forensics to help readers identify where
to avert and repair bad organizational friction and where to maintain and inject good friction.
Then their help pyramid shows how friction fixers do their work  from reframing friction
troubles they can't fix right now  so they feel less threatening  to designing and repairing
organizations. The heart of the book digs into the causes and solutions for five of the most
common and damaging friction troubles: oblivious leaders  addition sickness  broken connections
jargon monoxide  and fast and frenzied people and teams.Sound familiar? Sutton and Rao are here
to help. They wrap things up with lessons for leading your own friction project  including
linking little things to big things  the power of civility  caring  and love for propelling
designs and repairs  and embracing the mess that is an inevitable part of the process (while
still trying to clean it up). 'Entertaining and eminently practical' - Financial Times

Aktuelle Preise zur EAN 9780241594858

Produktinformationen zur 9780241594858