Operations Management: Sustainability and Supply Chain Management presents a broad introduction
to the field of operations in a practical and application-oriented manner. Through detailed
behind-the-scenes perspectives on the production of goods and servicesfrom music concerts to
e-commerce package delivery manufacturing an aircraft to 3D printed stakesthis text offers an
inside view that helps students gain a true understanding of how operations work within an
organization. This 14th Edition addresses current trends and practices in operations management
including Industry 4.0 (also known as the Fourth Industrial Revolution) which is transforming
the automation monitoring and analysis of supply chains through smart technology and
COVID-19 and its impact on global supply chains. The resources help you better understand
concepts important to today's operations management professionals.
